Knowledge Management in Hewlett-Packard Free-Samples for Students

Questions: 1.List the Knowledge Management Initiatives received by HP? 2.Explain the Impact of receiving Knowledge Management Practices on HPs Success. 3.The Case Study Indicated that HP has utilized Lotus notes as an innovation vehicle to Establish distinctive Knowledge Bases. Direct a Brief hunt about Lotus notes and Explain how it is helpful in Establishing a Knowledge base. What is the Importance of having a Knowledge base in Knowledge Management? 4. For what reason do you think the Training Review never took off? What could have Karney done so as to make it Work?5. What are the Incentives that Karney used to advance the Knowledge Bases? What was the Effect of those Incentives?6. Karney pronounced that there is a hazard with the Knowledge Base. What was it and how could he Propose to Overcome it? 7. For what reason do you think the Knowledge Management with PPO Customers Initiative didn't succeed? Answers: Presentation Information the executives is the procedure where data and information are caught, sorted out and effectively circulated. It includes a methodology that recognizes, assesses and shares all the information relating an association. Information the executives is critical to the accomplishment of the association. HP is an association that applied the information the executives strategy to recognize its qualities, assesses its market and improve the general execution of the association. 1.Adopted information the board activities Hewlett-Packard Company embraced three information the executives activities (Goh, et al., 2011). The administration held an arrangement of courses on information the board. The activity was to unite all individuals all individuals inside the association. They thought of the three information the executives ventures. Making an obligation of the specialists This was expected to be the wellspring of information for HR in the organization labs. Tony Carrozza, one of the Information Technical Engineer, built up a registry known as Connex, where all workers profiles are set, basing on their insight specifically fields. Coaches Trading Post HP embraced this activity with the point of having instructors circulated over the organization. This were the individuals who thought that it was difficult to share information, and the thought was to take a shot at a typical strategy for sharing information among the teachers and mentors Advancement of information joins This included an assortment of information on the improvement of items in the organization in an information interface .it contained data acquired from mastery by the information data editors. Be that as it may, this objective fizzled, and the system was not created. This prompted the advancement of HP Network News database that contained the FAQs segment on their items to help clients (Goh, et al., 2011) 2.Impact of receiving information the board rehearses The spread of information inside the specialty units was exceptionally accomplished in HP. The workshop empowered the different gatherings to pick up skill in the administration of data inside the company.Through Trainers Trading Post more information was shared by instructors and an incredible improvement was noted among those people who had an issue with sharing information. HP understood a monstrous progression of strategies and thoughts among the interior workers with the assistance of Lotus Notes Technology .the common information has prompted the improvement of innovative items. Through Knowledge the executives, quicker dynamic was figured it out. At the point when inside specialty units, met up in huge numbers, different assessments were created which helped in deciding (Baets, 2005). Workgroups united their genuine encounters in their fields, which helped in shared thoughts that molded HPs choices. Making Connex, planned for exploiting the encounters of existent specialists in HP. This made cooperation among individuals. They profited by information contributed by each gaining from encounters of others is advantageous, expanding profitability since individuals apply the obtained information in the current essentials. 3. Lotus Notes Lotus Notes is a product application that organizes and depicts databases to the clients business workspace. As per Calabria and Burke (2002), Lotus Notes consolidates applications in business, informing and messaging and joint effort into one workstation.It is an importation instrument in sharing advising consequently making an information database. It is urgent in each business as a result of its combination power, where a business utilizes it for messages group working, community learning and information the executives under a similar space. Through turns of events, Lotus Notes is utilized in different routes in information, the executives to make an information base. This is made when people in business are associated with imparting of insights, thoughts, and their encounters. This makes a cooperative database that contains all the data that is shared and examined through the messages (Trochim, Arora and Donnelly, 2016). In information the executives, an information base significant on the grounds that a portion of the data put away may should be refreshed after some time just as for future reference. .the data put away may likewise be utilized preparing to other newcomers in an association. An information base builds profitability in the business, this because of the reality, representatives invest more energy looking checking on data on the most proficient method to perform work. The group working, is another advantage of the information base. This is on the grounds that a few representatives utilize the put away data to cooperate and consolidate their sentiments on put away information. 4.Failed preparing audit The preparation audit fizzled in view of the teacher's hesitance to impart their insights through online databases on the significance of assessments materials and the individuals who gave them. The absence of inspiration by the representatives was the significant misfortune. They felt that there was no inspiration in the assortment of the reports, for example, awards for doing as such. This individual from the association came up short on the activity to embrace the shopper reports and get information from them. In acknowledgment of why the Training Review fizzled, Karney would have made a structure that dispenses with the deterrents that were preventing individuals from sharing information through the assessment of buyer reports.' They are significant advances engaged with planning an effective structure for the cooperation. To start with, the kidney would have a made an intelligent virtual condition where individuals would share their insight on the purchaser reports in a fascinating way. This virtual space would be perfect in talking about the significance of customer advertise. With each thought and material assessed, a part would procure focuses. Those with the most noteworthy focuses would get an opportunity to went to meetings with prominent advertisers in the United States. Besides, while winning focuses, individuals would feel, that there is a prize, in taking part in the information sharing. Henceforth, all individuals would endeavor in gaining the most elevated focuses. Karney exp ected to think of a persuasive framework to initiate the commitment by individuals in the preparation survey. In conclusion, in each information sharing stage, pioneers need to go about for instance to the individuals by participating during the time spent sharing information. In this situations, Karney would have been associated with connecting with different individuals. This would have made the stage simpler and progressively efficient by being a piece of it. On the off chance that pioneers connect with, individuals would be spurred to do too. 5.Incentives to advance information bases. Karney advanced information bases by utilizing motivating forces. He utilized various impetuses to make inspiration in individuals. He gave the free miles. This were Notes offered uninhibitedly to the clients who occupied with the information databases. Also, he empowered procuring focuses through each commitment made by a part. Karney utilized voice message influences just as messages to build the quantity of the commitment made by individuals. This motivating force had impacts, to the information bases. For instance, through the free notes, a ton of individuals connected more in submitting commitments just as perusing what had been shared.Within a time of a year, in any event 67% of the instructors had understood posts while 63% had added to the information assembled. Impetuses have prompted expanded inspiration among individuals to share information on the different subjects on items, advertise and upper hand in HP. There was an expanding number of individuals who took an interest, hence a prominent increment in the information sharing. There was a ton of new data dispersed in the information databases that advanced HP on the loose. The individuals from this association expected a positive way to deal with the information sharing procedure because of the motivating forces. They understood the significance of information assembled and how it was affecting the association decidedly. Advancement in information prompted more developments and greater efficiency among individuals (House and Price, 2009). 6.Risks in information bases Karney called attention to that the information base was at risk for going down if there needed somebody to push for it. Karney understood that in the event that he didn't catch up on the database, it couldn't flourish in the organization and there would be less commitments. For this situation, there was no cooperation and self-inspiration to deal with the databases. Karney understood that the information puts together exclusively subordinate with respect to an advertiser to control inspiration for the individuals to lock in. There was a need to make the soul of virtual collaboration among individuals so that, the information database could run without his quality. This included starting an enthusiasm among individuals on the significance of information databases and their effect on their presentation. This would be accomplished by making preparing open doors for the representatives, to make mindfulness on the need and significance of the information databases, (Ishikawa Naka, 2007). Collaboration is utilized to make the way of life of an association, improve solidarity among laborers and to build execution in the association. HP needs to make the soul of

Exploring General Types of Research Design and Approaches Essay

Investigating General Types of Research Design and Approaches - Essay Example Thus, the worry for Corporate Social Responsibility (CSR) is rising. Organizations are concentrating towards the advancement of a feeling of CSR just as concentrating on their essential qualities to advance their items and continue their buyers (Enquist, Johnson and Skalen, 2005). Regardless of the broad improvement of the CSR idea, there is a continuous discussion since long that the fundamental objective of a business is to boost the benefit for its partners while the advancement of CSR increments stockholder’s venture (Friedman, 1962). By the by, various past investigations have built up that CSR truly enlarges the businesses’ money related execution over the long haul. The subject has a great deal of extent of innovative work since the relationship between the CSR and the firm’s budgetary execution has been questionable and had been contended by numerous researchers, for example Pava and Krausz (1996) related CSR to company’s execution while Ullmann (1 985) doesn't relate these two together. Since any of the company’s activities some how or different impacts its exhibition in this manner it very well may be said that the presentation of an organization depends over its CSR activities. Essential Research Question The essential research question detailed for the previously mentioned investigate issue is: How does the money related execution of a business identifies with it CSR exercises? Optional Research Question In request to explore the previously mentioned essential research question, I have figured the accompanying auxiliary research addresses that will be useful for a quantitative examination of the investigation. How CSR exercises of a business impact the view of its clients for its image? How the recognized client recognitions impact the business’s execution? Strategy I expect to utilize a quantitative research technique, which fundamentally centers around the realities and items of common sense of the subject viable. The essential target of choosing this plan approach is the idea of this investigation that leads towards the assessment or evaluation of the company’s execution based on its customers’ recognitions about the brand that is, thus, affected by its CSR exercises. It is important to obtain the on-ground information on businesses’ exhibitions and their methodologies in order to decide the effect of Corporate Social Responsibility over the money related execution of a business. Keeping in see the target of the investigation, I believed it to be the best to get the information identified with the CSR and the turn-over of different organizations and afterward survey the gathered data to reach to the finish of the examination. The post-positivistic guideline is the philosophical research approach that supports this examination. The post-positivistic research reasoning will assist us with finding out the Do s and Don’ts of a business. This methodology is nee dy over various ways of thinking such like implicit agreement hypothesis, temperance morals, post innovation and Habermasian basic hypothesis. I plan to receive the post positivistic philosophical structure in this examination since it will give the logical component of reality to the examination that will lead us to challenge and re-develop logical hypotheses through observational research. I will

Darkest Child Free Essays

In the novel The Darkest Child the creator Delores Phillips shows the exercises and likely hood of experiencing childhood in the still supremacist Deep South. The principle character Tangy Mae experiences hardships and tribulations among her family. Her mom Rozelle Quinn shows negative propensities for a mother by being over controlling of her children. We will compose a custom exposition test on Darkest Child or then again any comparative point just for you Request Now Rozelle regularly beat and got her youngsters names out of dissatisfaction and wrath. Tart Mae and her kin must get down to business all together for the family to get by without a dad figure while managing their chiding mother. In the story the Darkest Child the mother Rozelle Quinn is a thirty †multi year old tall slim woman with dim eyes thus lighter looking that she can be mistaken for white is the mother of ten kids including Tangy Mae who all lived in dread of her states of mind and temper. Rozelle favors her fair looking children, however demands that they all affection and comply with her unquestioningly. Tart Mae is her most intelligent and darkest shaded youngster, and her mom treated her distinctive thus. Tart Mae went to class longer than every last bit of her different kin and needed to proceed yet her mom wouldn’t permit her to in light of the fact that she needed her to work like the remainder of her kin. Her mom would regularly beat her and her different kin a model from the book is â€Å"The belt circled through the air in a surge, however as opposed to striking Martha Jean it cut into my shoulders, neck, and back. It thumped me wobbly. †(Phillips 119) Her mom would consistently reveal to her things like she was monstrous. She would converse with her children in any case she might want and constantly undermined them to express what is on her mind for instance â€Å"Effortlessly, Mama folded her other arm over Martha Jean’s neck and inhaled into her ear, imbecilic bitch. You nothing more than trouble, moronic bitch. I’ll break yo’ goddam neck. †(Phillips 118) But some way or another through all the upsetting circumstances Tangy by one way or another despite everything figured out how to keep her head up and remain solid through everything. Their mom had a psychological instability she would â€Å"Satan’s in here, she said in an empty voice, her look dashing about the room. While I was gone, one of you all let satan in my home. Who right? Nobody talked. Don’t stay there like simpletons. I wanna realize who did it. †(Phillips 69-70) This shows Tangy Mae’s mother experiences a psychological sickness. Tart Mae and her kin have experienced everything from bigotry to being baldly abused by their mom. Their mom needed to be in charge of as long as they can remember and if her children at any point conflicted with something she said and didn’t comply with her principles she would mercilessly hit them and call them a wide range of names. Instructions to refer to Darkest Child, Essay models

The Harm of Stories - Literature Essay Samples

Throughout time, storytelling has evolved and changed with society. While oral storytelling is not as prevalent as it once was, the stories that were once passed down orally have now been written and passed through generations and cultures in this manner. However, the form that the story takes has not had an effect on storytelling as a whole. Storytelling has provided a way for tellers to pass along ideas on culture, ways of life, and traditions that may otherwise have died out. Oftentimes, stories can become convoluted after being passed on via word of mouth, yet, others keep their integrity. No matter the truthfulness of the story, storytelling has consistently proved to be harmful due to its ability to influence the listeners’ or readers’ thinking. In this paper, I will prove that stories are inherently harmful due to the ability the teller has to influence the listener through relatable or believable stories, whether they be fact or fiction, to solidify the gender h ierarchy as shown in literary stories such as Sunjata, Lysistrata, and the Tale of Genji. The solidification of the gender hierarchy through stories cemented women into a position below men, of which women were and still are unable to escape or to improve on. The gender hierarchy is commonly manifested through the objectification of women. This is exemplified through these stories, which have kept women from advancing in society, due to both society’s disapproval and the views that these ideas give women of themselves. Even though they are more than capable of playing a part in society, they believe that they are not able to or are shown that they are not welcome to. With the help of cultural norms, stories have promoted the view that women are less than men. All throughout time, stories have prevented women from being able to break out of these ideas and improve their status in society. The societal ideas regarding women are demonstrated through Sunjata, the West African Epic of the Mande People. Within this poem, the societal norms of the Mande people are passed along through the words and actions of different characters when speaking of or to women. In this poem, after the hunters killed the buffalo, the Condà © stated: We said any hunter who kills this one, We will bring out three age sets of girls, And any girl they choose from among them will become his wife. (Sunjata, 28) By offering these women, the Condà © people demonstrate the societal objectification of women. This form of objectification portrays women as if they are not even truly people, but simply a gift or object that can be given to men as a reward. This is extremely harmful to women because it traps them into this societal idea and makes it close to impossible to escape or even want to escape. If society portrays women as only objects, then it is difficult for them to see themselves as anything else. This makes it impossible for women to improve their societal status or even to demonstrate that they are living, thinking, breathing humans. Aristophanes’s Lysistrata helps to uphold the gender hierarchy by solidifying the idea that the main purpose of women is to serve and satisfy men. Throughout this play, the women of Greece use their sexuality in order to have a say in political affairs. In Athenian society, women do not have much of a say in political matters, even though they are both interested and capable. However, because the women cannot have a say in society, the supposed role of women comes into play. Due to the societal sexual objectification of women, the only way that women can affect the political world is through manipulation of their sex lives. When explaining this plan to the women, Lysistrata declares: If we Sit in our quarters, powdered daintily The men will swell right up and want to boink, But we won’t let them near us, we’ll refuse- Trust me, they’ll make a treaty at a dash† (Lysistrata, 830). By using a lack of sex to manipulate the men, Lysistrata and the other women of Greece demonstrate their want to have a say in society. However, because the only way that they get a say is by manipulating their sex lives, they reinforce the idea of women as sexual objects and the idea that the main job of women is to satisfy men. The sexual objectification of women is excessively harmful due to the way that such ideas affect both society and women themselves. The objectification of women in any way is dehumanizing. It is hard for women to gain respect from men, each other, or even themselves if it is hard for them to even see themselves as a part of society. This struggle kept women from moving beyond these roles or improving on their societal status. The ideas involving the gender hierarchy and the objectification of women by society are solidified through the storytelling of Murasaki Shikibu in The Tale of Genji. This Japanese tale puts forth many ideas revolving around the place that women were to have in society, despite being the work of a female author. One example of this is the conversation between Genji, TÃ…  no ChÃ… «jÃ… , and the Warden in which they discuss women and their qualities. Within this section, the Warden declares, â€Å"we men should really consider picking a completely childlike, compliant woman†¦ a woman we can mold into an acceptable and flawless wife† (Genji, 1175). With this, while acknowledging that women are, in fact, humans, the Warden suggests that they are not all good enough to be worth the time and effort of men. He suggests that instead, women should be molded and changed in order to fit the physical and emotional wants of men. This objectifies women in that it suggests that their worth is determined by men, which is extremely harmful to women due to the dehumanizing nature of such ideas. By displaying and passing along these ideas, stories such as this can cause women to feel as though society is right about their roles and values, which can prevent women from even wanting to break free from these constraints. These stories help to reaffirm societal ideas, such as the objectification of women, to men. This helps to support the continuation of the gender hierarchy and prevents women from making any progress to stop objectification. Storytelling has been important throughout time in many cultures. Throughout these stories, from Greek plays to West African epics, the gender hierarchy and the objectification of women has played a large role. The West African Epic: Sunjata has supported this by putting forth the dehumanizing idea that women are no more than objects that men are to take care of. Through Aristophanes’s play Lysistrata, the gender hierarchy is shown through the sexual objectification of women and the only means through which they are able to have a say in society: the manipulation of their sex lives. In Murasaki Shikibu’s The Tale of Genji, the gender hierarchy is demonstrated through the constant objectification of women through the idea that women are meant to satisfy their male counterparts, not only in a physical sense, but also in an emotional sense. Stories such as these demonstrate the harm that stories can do by reinforcing the ideas concerning the gender hierarchy an d the objectification of women. Through the constant telling and retelling of tales that center around the societal norms regarding the role of women, it is impossible for women to escape such roles. These stories were especially harmful during their respective time periods due to their ability to constantly reinforce the gender hierarchy and ideas regarding societal norms of objectifying women. By having a constant reminder of these expectations, women were unable to break free from these ideas. This kept women from changing their place in society and instead forced them to fit into the mold that society created. Overall, storytelling is intrinsically harmful to women due to the teller’s ability to influence the listener and the society through stories that cement the place of women in society. While these stories are all from past civilizations, they have lived on through modern times. As they are told again and again throughout different parts of the world, they help to pass along the gender ideas of older civilizations. This is harming to any progress being made on getting rid of the gender hierarchy. By constantly reinforcing the status of women as below that of men and the idea of women as objects whose purpose it is to satisfy men, it is much harder for women of the modern day to break out of these molds

Human Rights Violations in South Africa - 733 Words

Every South African citizen is entitled to the human rights that are listed in the Constitution. Human’s rights are there to make sure that people get treated fairly and equally and protect people from dangers that they face. They include equality (everyone is equal and has the right to equal protection) , Life ( everyone deserves to live ) education (everyone has the right to a basic education) , freedom of expression ( everyone has the right to say what they want to say as long as it is true) and there are many more. In section of the South African Constitution of 1996 which does in fact guarantee the right to equality and excludes discrimination on the basis of sexual orientation. There is still serious problems homosexual people face that should not be tolerated. South Africa being the only African Country that recognizes same gender marriages practice, you would think it would be safer for gays and lesbians. But in fact it isn’t. Corrective rape also known as ‘curative’ rape is happening and is rapidly rising problem in many townships in our country. Curative rape is a vicious act of violence in which African women and teenagers who are lesbians are raped to ‘cure’ them of their homosexuality. I am so sickened by this that people feel the need to target and rape people just like you and I that are just abit different but in many ways the same. In my opinion South African government needs to that South Africa needs to both legislative and judicial approach to hateShow MoreRelatedHuman Rights Violation in Country of My Skull by Antjie Krog1208 Words   |  5 PagesSkull, the author Antjie Krog uncovers the countless human rights violations that occurred during the South African Apartheid. The South African Apartheid, meaning separate or apart, was a system of racial motivated segregation in South Africa. 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Sexual Harassment Legal Memo - 3646 Words

Issues / Questions Whether or not the actions of Ms. Leslie Gonzales towards Mr. Ray Garcia establishes an act of sexual harassment. Brief Answer Yes. Ray Garcia may file a sexual harassment complaint against Leslie Gonzales. The actions of Leslie towards Ray may constitute sexual harassment based on the Sexual Harassment Act of 1995 (RA 7877) and in consonance with jurisprudence. Nevertheless, with only the statement of Ray as proof and the lack of witnesses, although the presence of witnesses is not a requisite in RA 7877, the complaint may be faced with difficulties as the burden of proof lies on the claimant. Statement of Facts Ms. Leslie Gonzales is the VP for Corporate Relations of ILA Company. Ray Garcia directly reports†¦show more content†¦Work, Education or Training-Related, Sexual Harassment Defined. - Work, education or training-related sexual harassment is committed by an employer, employee, manager, supervisor, agent of the employer, †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦or any other person who, having authority, †¦.requests or otherwise requires any sexual favor from the other, regardless of whether the demand, request or requirement for submission is accepted by the object of said act. (a) In a work-related or employment environment, sexual harassment is committed when: (1) The sexual favor is made as a condition in the hiring or in the employment, re- employment or continued employment of said individual,†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. or the refusal to grant the sexual favor results in limiting, segregating or classifying the employee which in any way would discrimin ate, deprive or diminish employment opportunities or otherwise adversely affect said employee; †¦xxx†¦ (3) The above acts would result in an intimidating, hostile, or offensive environment for the employee. †¦xxx†¦ Sexual harassment can also take several forms, wherein the object of attention could be at the receiving end of malicious stares, jokes, comments, notes, letters, graffiti or physical contact[2]. 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Howard Street Jewelers free essay sample

The internal control concepts that the Levis ignored were a. Segregation of duties No one person should be responsible for all transactions from the beginning to the end. Betty had too many responsibilities that were interwoven and should have been performed by more than one person. She handled the cash that came in, maintained the cash receipts and the sales records. Another concept that this relates to is that no one individual should perform more than one of the following; recording transactions, authorizing transactions and maintaining custody over the assets. Betty was able to do all three; selling jewelry, putting items in layaway, recording sales, maintain cash receipts and accepted the cash. Betty was allowed to have incompatible duties, which allowed her to commit fraud of $350,000. b. Physical safeguarding of assets – She physically handled all the cash that came in and had ample opportunity to skim the cash even before any transactions were recorded. Alvin was not able to locate the layaway ticket in the layaway file, nor was he able to locate the sale at all in the sales records. When Betty returned to work the next day and quickly produced the layaway ticket, saying it had been in the file all along, Alvin began to rethink Mrs. Levi’s suspicions. This doubt was compounded with Betty’s explanation of never ringing up the sale as an oversight. Over the following several weeks Alvin studied the cash receipts and daily sales records. He soon realized that their trusted and long time employee, Betty, was stealing from the company and estimated her overall embezzlement at over $350,000 (Knapp, 2011). 1. Identify the internal control concepts that the Levis overlooked or ignored. The Committee of Sponsoring Organizations (COSO), formed in order to establish what businesses could do to improve financial reporting, is comprised of representatives from the Financial Executives Institute (FEI), the American Accounting Association (AAA), the Institute of Internal Auditors (IIA), the Institute of Management Accountants (IMA), and the AICPA. According to COSO the five components of internal controls include: 1. Control environment – sets the internal control tone of the company, is he foundation of all other control components, and its factors include integrity, values, competence, management philosophy of authority and responsibility, and employee development. Risk assessment – the identification and analysis of economic, industry, regulatory, and operational risk factors that jeopardize the ability of the company to reach its objectives. 3. Control activities – activities that ensure management’s directives are carried out and include approval procedures, verifications, reconciliations, performance reviews, physical inventory security and separation of duties. . Information and communication – open communication and reporting of operational, financial, and compliance information to all interested parties that is timely, reliable and relevant. 5. Monitoring – ongoing monitoring of the effectiveness of the internal control systems by internal and external evaluations, (The Internal Auditor, 2006). As is common with many small businesses, the Levis did not have any of the internal control components in place. Because it was just the four of them running the store, creating a control environment was probably not priority as ethical behavior and integrity were assumed. In assessing the risk of the company not meeting its financial objectives, the Levis most likely discussed the economy, and may have even discussed theft as a risk, but obviously did not deem employee embezzlement as a risk, or they would not have allowed Betty unrestricted access to the entire cash cycle. The most obvious and important control activity that the Levis failed to have is separation of duties. The person who physically receives the cash should never be the same person that records the cash receipt, (Association of Certified Fraud Examiners, 2002). Betty was able to receive the cash payment from a customer and never record the sale. Authorization to execute transactions, recording transactions, physical custody of assets, and periodic reconciliation of records to physical assets should each be performed by a different individual, (Louwers, Ramsay, Sinanson, Strawser, amp; Thibodeau, 2011). Information and communication happened within the Levi’s business, but it was not heeded. After Alvin did monitor Betty’s work, the daily sales and receipts records, he was able to detect the fraud. Better monitoring of inventory could have detected the fraud sooner as the unrecorded sales would have caused inventory levels to be lower than sales records indicted. Additionally, better monitoring of Betty’s unrealistic fashion and vacation trends should have been a red flag to the Levis. 2. When Lore informed the CPA of her suspicions regarding Betty, what responsibilities, if any, did the CPA have to pursue this matter? Alternatively, assume that, in addition to preparing tax returns for Howard Street Jewelers, the CPA (a) audited the business’s annual financial statements, (b) reviewed the annual financial statements, and (c) compiled the annual financial statements. SAS no. 99 and AU 316 require that an auditor detect fraud if it results in materially misstated financial statements (AICPA, 2007 and PCAOB ,2012). While no other rules require the CPA or auditor to detect fraud, statements of professional conduct such as the AICPA’s Principles of Professional Conduct, Section 56 – Article V: Due Care, require the CPA to perform their duties to the best of their ability with concern for the client’s best interest (AICPA, 2012). Therefore, only if the Levi’s CPA conducted an audit of the business’s financial statements and found the fraud to cause a material misstatement would he be obligated to further pursue the matter. However professional codes of conduct requiring him to perform his duties as CPA to the Levis should motivate him to further pursue the matter. 3. Provide the Trubeys with an overview of the key internal control issues they will face in operating a jewelry store. Identify at least five control activities you believe they should implement. Creating a control environment is the first step and foundation for all other internal control components. It is important for the Trubeys to set an example of integrity and ethics in their management style. They must set policies and procedures, such as reviewing financial data monthly, performing background checks before hiring a new employee, assigning appropriate levels of authority and responsibility, and stick to them. The Trubeys identified high dollar values of inventory and significant daily cash transactions as areas of high risk. The control activities to focus on should be activities that mitigate those identified risks. Some suggested controls activities include: * All inventory purchases need to be approved by Mr. or Mrs. Trubey. Upon receiving inventory, the physical inventory should be compared to the purchase order to ensure all items ordered arrived. * It may be prudent for the Trubeys to hire a bookkeeper. It is of utmost importance to maintain a separation of duties. For example if the cashier collects the money throughout the day, he can also count the drawer at the end of the day and take the money to the bank, but he can not be person who records the daily sales and posts the cash receipts to the books. * Check signing authority should remain with the Trubeys exclusively. In preparing accounts payable, the invoice should be accompanied by the approved purchase order and the inventory packing slip to ensure that what is being paid for was actually ordered and received. The Trubeys should review this as they are signing the checks. * Insurance policies for most jewelry stores require extensive security systems, including removing all jewelry from the floor and storing in a safe during non-operating hours. Access to the safe and combination should be minimal, limited only to the Trubeys if operationally feasible. If the store will be using a computerized point of sale system, information access levels should be established and adhered to. For example a sales clerk might be able to only look up inventory, the cashier able to ring up sales transactions, but only the Trubeys able to perform voids or returns. * A reconciliation of physical inventory to recorded inventory should be performed monthly, quarterly, semiannually, or at the very least yearly. * Bank reconciliations to the accounting records should be performed at least monthly, as well as monthly reviews of profit and loss statements. This not only reviews the performance of the sales staff and the store, but also through variance analysis ensures that all transactions are being recorded properly, such as expenses. If the Trubeys hire a bookkeeper, they will have enough people to ensure a proper separation of duties. If they are active in the business they can create the proper control environment and monitor that all policies and procedures are being adhered to. Monthly performance reviews with the staff will reinforce internal controls and help create a structured environment. People, not policies, are the key factor in maintaining effective internal controls.